Airline companies supply precise travel information regarding check-in and luggage, and low cost airlines have a fee for reservation changes.
Before leaving check the travelling conditions of the airline with which you have reserved the flight. Please do so by using the pull down menu below. Furthermore, please take note of the new safety rules in European Union airports.
Please select the name of the airline to check their fees for reservation changes, check-in and luggage policies and travelling conditions:
Have any doubts about the reservation you have just made?
Can't find the answers in the frequent questions section?
Just call us at this number +39 0423 402040.
Can’t find the airline?
If the airline is not listed please phone our call center on this number +39 0423 402040 to find the travel information, change of name, date and destination conditions.
Click here for information about our customer service
|Opening of check in desk||Closing of check in desk||Checked-in luggage||Carry on luggage||Notes|
Change of time/date
Change of route
Change of passenger
Refund in case of
Booking changes/cancellations must be made by telephone at least 24 hours prior to flight departure, from Monday to Sunday, H24/24, contacting our telephone number +39 0423 402040.
For Sunday and Monday departures, you must contact us by Friday.
As for booking change requests (route change, departure date / return date change, passenger name change) we will attend to contact the airline / provider you have selected in order to verify if the requested change is feasible.
Please note that changes are not always feasible and all requests are subject to authorisation by the airline.
Please remember that:
You may also request, by contacting our customer service, for any additional services offered by airlines (offered by the airline either on payment or free of charge).
As for requests for any additional services (offered by the airline either on payment or free of charge) we will attend to contact the selected airline in order to verify if the requested additional service is feasible.
We remind you that:
|Additional service||Agency fees per passenger|
|Extra baggage||3,50 euro|
|Speedy boarding||3,50 euro|
|Assistance for web check-in||3,50 euro|